DB5105 四川省（泸州市）地方标准 DB5105/T56—2022 机关办公区物业管理服务规范 Specificationofpropertymanagementandserviceforthegovernmentofficearea 2022-10-26发布 2022-12-01实施 泸州市市场监督管理局发布ICS03.080 CCSA16 DB5105/T56—2022 I目  次 前  言.............................................................................................................................................................II 1范围.................................................................................................................................................................1 2规范性引用文件.............................................................................................................................................1 3术语和定义.....................................................................................................................................................1 4基本要求.........................................................................................................................................................1 4.1物业服务机构.........................................................................................................................................1 4.2物业服务人员.........................................................................................................................................2 4.3物业服务场所.........................................................................................................................................2 4.4财务管理.................................................................................................................................................2 4.5档案管理.................................................................................................................................................2 4.6项目接管和退出.....................................................................................................................................3 5管理服务要求.................................................................................................................................................3 5.1总则.........................................................................................................................................................3 5.2房屋维护.................................................................................................................................................3 5.3公用设施设备运行维护.........................................................................................................................4 5.4公共秩序维护.........................................................................................................................................6 5.5环境维护.................................................................................................................................................7 5.6会务管理服务.........................................................................................................................................9 6监督与考核...................................................................................................................................................10 6.1业主满意度...........................................................................................................................................10 6.2监督管理...............................................................................................................................................10 附录A（资料性）部分公共事件应急处置内容及要求.........................................................................11 附录B（资料性）材料分类保洁服务质量要求.....................................................................................13 附录C（资料性）垃圾分类及处理要求.................................................................................................14 附录D（资料性）不合格操作示例..........................................................................................................15 参考文献...............................................................................................................................................